Course curriculum

    1. How to use this course

    2. Before we begin...

    3. Test your learning

    1. Understanding the role of a salesperson in the modern market

    2. Different types of sales (B2B, B2C, Inside Sales, Field Sales)

    3. The sales process: from prospecting to closing

    1. Active listening and how to read customer cues

    2. Crafting your pitch: elevator pitch, product/service pitch

    3. Overcoming objections and closing deals

    1. Identifying your target audience and customer persona

    2. Effective prospecting techniques (cold calling, emailing, networking)

    3. Tools and CRM systems for tracking leads

About this course

  • Free
  • 12 lessons
  • 0 hours of video content

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